PolyAI is an enterprise Agentic Dialog Platform for building voice and chat agents that resolve real customer tasks—bookings, payments, claims, and escalations—rather than routing to a human. Agents run on Raven, PolyAI‘s proprietary voice-native LLM, delivering sub-300ms latency across 24+ languages, grounded in your knowledge base. Build visually in Agent Studio, programmatically via the ADK (CLI/Python/Git), or through REST APIs; Wren scaffolds flows from a plain-language description, and Agent Studio can connect to external MCP servers for third-party tools. Enterprise customers include FedEx, Marriott, and UniCredit; Forrester TEI reports 391% ROI. Free to start building at studio.poly.ai; production pricing is custom.
This tool provides advanced AI capabilities to help you achieve your goals. Explore its features and integrate it into your workflow today.