Fully managed AI customer support service for enterprises. Auralis builds, trains, deploys, and maintains AI agents on your data and tickets across chat, voice, email, and helpdesk channels—no data science team or configuration on your side. Integrates with 500+ tools out of the box, supports any LLM (public, open-source, or bring-your-own), and offers cloud, private, or on-premise deployment. ISO, SOC 2, GDPR, and HIPAA compliant; BAA available. 30-day free pilot on your own tickets.

No-code platform for building and deploying voice and text AI agents across phone calls, SMS, WhatsApp, Telegram, and email. Agents can be configured with custom prompts, voices, and dynamic variables, then triggered via dashboard, batch Excel upload, or REST API. Supports post-call analysis (sentiment, summary, custom data extraction), HubSpot native integration, and batch calling. Custom LLMs and telephony integrations available on request.

Zendesk is an enterprise customer service platform that combines ticketing, omnichannel support, and AI agents. Its AI layer, Zendesk AI, is built on billions of customer-service data points and includes agent-assist tools (generative search, ticket summaries, writing help, intelligent triage) plus AI agents that resolve customer interactions across messaging, email, and voice. The platform has shifted to “agentic AI” as the default, where agents reason through written procedures rather than rigid flow builders, and can take actions like checking an order in Shopify or creating a Jira issue. A separate Copilot add-on provides more proactive AI assistance.