Cardina (formerly Cohere.io, now part of Ramp) is a cobrowse and visual support tool for customer-facing teams. Agents can see the customer’s screen, draw on it to highlight where to click, share their own screen, and—with explicit consent—take control to scroll, click, and type on the customer’s behalf. Sessions can be recorded and replayed, with passwords and sensitive fields masked by default. Integrates with Zendesk, Slack, Salesforce, Intercom, Sentry, Calendly, Microsoft Teams, and S3. SOC 2 Type II, GDPR, CCPA, and HIPAA compliant. Free plan available; paid pricing on the official pricing page.